Subscription Terms

Date of Revision: February 15, 2026

Unlocking a Kisschat membership grants you instant access to the premium features and exclusive perks associated with your chosen tier (Spark, Ember, or Inferno). You can review your current plan, active benefits, and renewal date at any time via your User Profile. These Subscription Terms are part of our Terms of Service.

1. Plan Comparison

Feature	Spark	Ember	Inferno
Message Credits	Limited	Extended	Unlimited
Image Generations	Basic	Enhanced	Unlimited
Memory	Short-term	Extended	Full persistent
KissCoins	Monthly allowance	Higher allowance	Highest allowance

2. Subscription Validity

Activation: Your access begins the moment your payment is successfully processed.
Term Length: The duration of your access depends on whether you select a Monthly or Annual cycle.
Continuity: To maintain uninterrupted service, you may opt for automatic renewal or manually renew your plan before it expires.

3. Account Security & Exclusivity

Your subscription is strictly personal and non-transferable.
No Sharing: Selling, renting, or sharing your account credentials with others is strictly prohibited.
Consequences: Violating this rule will lead to the immediate suspension or permanent termination of your account without a refund.
Responsibility: You are responsible for keeping your login details secure. Report any suspicious activity to Customer Support immediately.

4. Credit Allocation (Monthly Reset)

All membership allowances — Message Credits, Image Generations, and KissCoins — are distributed on a monthly basis.
Use It or Lose It: Unused credits do not roll over to the next month.
Cycle Reset: At the start of each new billing cycle, your previous balance is wiped, and a fresh set of credits is applied.
If a subscription expires, all associated benefits are revoked immediately.

5. Cancellation Policy

Annual Plans: These are one-time, upfront payments valid for 12 months. They do not require cancellation and will simply expire at the end of the term unless you choose to renew.
Monthly Plans: You may cancel recurring billing at any time to stop future charges.
Option A: Navigate to Profile → Manage Subscription on the Kisschat website.
Option B: Open a support ticket via our Official Discord Server.

6. Upgrading Your Plan

Important: Upgrading involves an immediate plan replacement.
If you switch to a higher tier (e.g., from Spark to Ember) or a longer term (e.g., Monthly to Annual) while your current plan is active:
Immediate Effect: The new plan takes effect instantly, overwriting the old one.
Forfeiture: Any remaining days or unused credits from your previous plan are forfeited and will not be refunded or added to the new plan.

7. Downgrading Your Plan

Mid-cycle downgrades are not supported.
Restriction: You cannot switch to a lower tier (e.g., Inferno to Ember) or a shorter term while your current subscription is active.
Advice: If you wish to downgrade, please wait for your current membership to fully expire, then purchase the new, lower-tier plan.

If you have any questions or require further clarification, please contact us at: support@kisschat.ai